Replacement and Return are only applicable under the following conditions-:
If you receive a damaged or defective item, please contact us within 48 hours of receipt to arrange for a replacement or refund. We may ask for photos of the damage or defect to help us improve our products and processes.
To be eligible for a replacement or refund, the item(s) must be in the original packaging and in new, unused condition. You must also provide proof of purchase, such as a receipt or order confirmation.
Please note that shipping and handling fees are non-refundable, and you will be responsible for the cost of return shipping unless the item(s) are damaged or defective.
We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied, you may request a refund within 7 days of receipt of your order.
Refunds will be issued to the original payment method used at the time of purchase. Please allow 7-10 business days for the refund to appear in your account.
We reserve the right to reject any refund requests that do not meet the above criteria.
Cancellation Policy
We understand that circumstances may arise that require you to cancel your order. If you need to cancel, please contact us at care@teknobyte.com as soon as possible to arrange for the cancellation.
For orders of physical products, you may cancel your order within 24 hours of placing it. After that time, your order will have been processed and may already be on its way to you. If your order has already been shipped, you will need to follow our return policy to request a refund.
Please note that any fees associated with the cancellation of your order or service, such as transaction fees or cancellation fees, are non-refundable.
We reserve the right to modify or update this cancellation policy at any time without prior notice
Shipping Policy
Shipping Methods: We offer free standard shipping on all orders within India.Shipping Methods: We offer free standard shipping on all orders within India.
Shipping Time: Standard shipping usually takes 3-5 business days to arrive, depending on your location.
Order Tracking: Once your order has been processed and shipped, we will provide you with a tracking number. You can use this tracking number to track your package on our website or the carrier's website.
Undeliverable Packages: If a package is undeliverable due to an incorrect address, refusal of delivery, or other reasons beyond our control, we will contact you to discuss the options available. Please ensure that your shipping information is correct and complete to avoid any delays or issues with your delivery.
Damaged or Missing Items: If your order arrives damaged or with missing items, please contact us within 48 hours of delivery to initiate a return or replacement process. Please include photos of the damaged package and items to expedite the process.
International Shipping: At this time, we only ship within India. We hope to expand
our shipping options in the future.
If you have any questions or concerns about our shipping policy, please contact us at care@teknobyte.com. We are here to help and ensure that you have a positive experience with Teknobyte.